HUSSEIN ADUNOLA

Executed large-scale annotation of text, images, audio, and video using internal tools, consistently meeting speed and accuracy targets for diverse AI projects.

Labeled critical datasets with high precision for LLM evaluation, chatbot development, and image generation, directly enhancing AI model training and performance.

Collaborated with Quality Assurance teams to refine annotation guidelines, significantly improving data consistency and reducing AI model hallucinations.

Validated AI outputs through systematic preference ranking and conversation annotation, directly supporting model fine-tuning and accuracy enhancements.

Contributed to process improvements by providing actionable feedback, enhancing workflows and boosting overall annotation efficiency.

Monitored customer accounts using custom mobile applications, ensuring tariff compliance and actively reducing commercial losses.

Resolved real-time on-field customer complaints and updated billing records, maintaining high account accuracy and improving customer satisfaction.

Collaborated with special recovery teams to detect energy theft, recover outstanding debts, and execute disconnection activities, contributing to revenue protection.

Conducted thorough field audits and meter inspections to identify unauthorized energy use and enforce strict regulatory compliance.

Contributed to company revenue growth by supporting targeted recovery campaigns and reducing Aggregate Technical & Commercial (AT&C) losses over a three-year period.

Managed extensive administrative tasks, ensuring efficient office operations, accurate bookkeeping, meticulous record-keeping, and precise cashiering functions.

Provided critical administrative support to the Senior Branch Manager, including preparing business development records and compiling weekly marketing reports.

Coordinated meeting schedules and drafted minutes for executive managers, facilitating effective communication and decision-making.

Collaborated with supervisors to efficiently resolve complex customer issues, provided guidance to junior staff, and managed liaison with banking partners for premium payments.